Welcome to ‘Spotlight on’, a quick-fire round of Q&A where we get to meet the people who make CloudSense tick. It’s a fast, (relatively) fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
Your customers’ expectations have evolved exponentially, morphing alongside the recent technological advances that have driven entirely new customer behaviors. If you want your business to thrive, you need to adapt and evolve alongside these behaviors – and you need to do it fast.
CloudSense are among a large group of tech companies selected by NSW FACS for the $100 million replacement of child protection system ChildStory.
Salesforce and its partners, including CloudSense, aims to modernize operations in the telecoms sector. Its recent release of a Communications Industry Framework, developed in conjunction with TM Forum Frameworx, lays out best practice and standards to independent software vendors and system integrators for integrating the Salesforce ecosystem with complex back-end environments in telecoms.
Andrew Lawson SVP North EMEA and Managing Director UKI for Salesforce, gives his thoughts on how cloud-based mobile technology will change every aspect of how we live. Lawson mentions CloudSense as a great example of a business that’s successfully growing and who’s innovation is helping commercial customers to drive innovation within their own business.
CIO magazine talks to Gareth Codd, commercial director for Fairfax New Zealand about why they have chosen CloudSense to transform the ad sales process for its digital business. The CloudSense Platform will be fully integrated into Google DFP and deliver improved guided sales performance for both individuals and the company across its digital platforms.
ChannelLife reports Fairfax New Zealand has selected CloudSense to accelerate its digital ad sales transformation. The Salesforce-native omnichannel commerce platform will improve the ad sales process, deliver guided sales performance and be fully integrated into Google DFP.
Spanish title Noticias 2D reports how the Salesforce-native omnichannel CloudSense platform is helping hibu Connect, a leading publisher and supplier of telephone directories in Spain. The Platform will strengthen hibu Connect’s digital media offering by replacing legacy order taking technology to improve system flexibility, customer experience and the order taking process from the call center...
Richard Britton, CloudSense CEO talks to VanillaPlus about Communications Service Providers (CSPs) legacy architecture, highlighting how in many cases it’s complex, cumbersome and costly which is impacting the customer experience and holding the company back.
In this article in Digitalisation World, HOSTING, a leading provider of managed cloud services, explains why CloudSense is the right choice to design and quote customer solutions by providing the flexibility, speed and accuracy they need to respond to customer and market demands.
Richard Britton, CloudSense CEO, sits down with CBR’s Ambrose McNevin to discuss the Salesforce market, the roadmap, tools and CloudSense developers.
Brendan O’Rourke, CIO at Telefonica’s UK business O2 speaks to CBR’s Ambrose McNevin about how O2 has transformed from a mobile handset and tariff provider to being a business to business IT services player.
The UK mobile operator sector is increasingly becoming a shrinking space. Many are finding it harder and harder to stand out from the crowd. O2 however, are making it their mission to drive the diversity of talent with their IT department, which is in turn helping the company fight market commoditization and set itself apart...
The subscriptions industry is a booming space, we only have to look at the popularity of platforms like Spotify or Netflix to see the proof. Given this, it is interesting to see from survey results, that as many as 58% prefer to pay up front for content and 47% believe that subscriptions make it harder to keep...
In this piece for Ad Tech Daily, Mark Crafts, VP of media sales at CloudSense, discusses how Quote to Cash technology can help sellers minimize many of the risks the media industry faces at the moment and in turn, create a winning strategy in the ad tech casino chaos.
Richard Britton, CEO of CloudSense issues a stark warning to businesses following the findings, in the “Configure Price Quote: Better, Faster Sales Deals Enabled” report from Aberdeen’s Peter Ostrow.
There are a lot of great things to do at Dreamforce, from content, to parties, to seeing the sights of San Francisco. But there are a few things we suggest you don’t do that will make your week of education, work, and fun that much more enjoyable. Trust us, we learned from experience and will...
There was so much going on at Dreamforce that we’d thought we share what made it the best year yet for CloudSense in a fun infographic. See what went on during the week for our team and what you may have missed.
Cloud technology company, CloudSense is playing its part in helping raise money for vulnerable young people by taking part in national ‘sleep out’ event, Byte Night, scheduled for 2 October 2015. CloudSense will join partners Accenture and Salesforce in participating in the event which involves hundreds of like-minded business people giving up their beds for...
Dreamforce is just around the corner, and CloudSense CEO Richard Britton shares what he is looking forward to next week, and gives any first-timers his advice for having a great time and getting the most out of Dreamforce 2015.
Staying ahead of the competition has become essential in recent times, while more complex product portfolios has meant innovation has become increasingly important resulting in next-generation CPQ platforms. Richard Britton gives his thoughts on this and how to close the customer loop in today’s changing business climate.
In light of the recent CPQ research undertaken by the Aberdeen Group, CloudSense has warned that the findings do not go far enough in showcasing how businesses can sell more effectively.
While some companies are still getting to grips with Configure Price Quote (CPQ) mark 1, markets are evolving so quickly that a second generation CPQ has already come to the fore. Driven by rapidly evolving sectors, such as telecoms, a more comprehensive solution is needed to help manage the entire customer lifecycle from Quote to...
Cloud Strategy Magazine publish the thoughts of CloudSense CEO Richard Britton explaining why businesses must move beyond CPQ to experience a Quote-to-Cash model that achieves true sales process effectiveness. Read why Richard believes the latest CPQ research by the Aberdeen Group does not go far enough in its recommendations to achieve CPQ success.
What everyone in the media industry has suspected for the past few years turns out to be true. Boston Consulting Group recently released a study called The Programmatic Path to Profit for Publishers, that confirms a cross-selling strategy is imperative for any publisher aiming to keep pace with the market’s out performers. Right now, many...
Aberdeen Configure, Price, Quote research shows momentum but companies must move on to a joined up Quote-to-Cash experience claims CloudSense CEO. Global Salesforce native Quote-to-Cash leader CloudSense has issued a stark warning that the Aberdeen Group’s latest CPQ research fails to fully advise businesses on how to sell more effectively. The findings, in the “Configure...
Business as usual is no longer a reality for companies wishing to operate in this complex digital environment. This insightful interview with CCI Magazine and Richard Britton, CEO CloudSense addresses how the cloud has become the norm and what businesses can do to stay competitive and improve their sales efficiency.
Companies want to be able to quickly launch new products and services, eliminate clunky business processes and excessive admin tasks and have the agility to react quickly to market changes. They need a solution which is all-encompassing to address more of their sales process challenges. CBR Online covers the new generation of CPQ platforms that have emerged.
In this piece on Telecoms Tech, Greg Dunbar, Global Sales Director talks next generation CPQ platforms and why these are more than just an upgrade, but an genuine opportunity to completely transform operations for the better by putting innovation at the heart.
“We looked at several other Salesforce native providers when scoping the project, and CloudSense stood out with its CPQ capability,” Jeff Dorr, CoreSite. Read more in Data Centre News on why a leading North American provider of reliable, secure and high-performance data center solutions chose CloudSense and their Telecoms Platform.
In this article in Mission Critical Magazine CoreSite, the leading North American provider of data center solutions explains why choosing the CloudSense Telecoms Platform was absolutely the right decision to meet their aggressive growth plans and drive for business transformation.
Customer experience is vital to business success. CoreSite, a leading North American provider of reliable, secure and high-performance data center solutions, is no different and in this piece on IT Briefcase they show why they elected to drive transformational change in their Quote-to-Cash process as a component of the customer experience.
Businesses struggle to optimize the full potential of the product catalog as portfolios and customer demands become more sophisticated, which is why CPQ, which was previously a functional platform, has become as vital a business tool as a CRM or ERP system.
CloudSense, the global leader in industry platforms for Quote-to-Cash and O2, a leading UK digital communications company today announced that they have won the prestigious Global Telecoms Business (GTB) Innovation Award for 2015 in the Business Service Innovation category. The award recognized the innovative way O2 made digital app sales to businesses easy across every...
In this piece in Australia Reseller News Richard Britton shares why CloudSense have opened an office in Sydney, Australia and why he feels there is a strong demand across Asia Pacific from businesses who want to make changes in the way they sell.
This issue of Telecom Paper looks at why the implementation of CloudSense Telecoms Platform is critical to supporting the evolution of EE’s business with improved analytics, reporting and changes.
Total Telecom uncover the reasons why EE chose CloudSense to transform its enterprise sales teams to help them quickly and easily Configure Price Quote (CPQ) on mobile services.
Many publishers are finding that as the competition for the digital pound grows they must bring new products and services to market on an ongoing basis to keep advertisers engaged. This article shares why publishers must have the ability to constantly re-invent their offers and create options to cross-sell platform options.
Publishers are aware that just by introducing additional media channels into the mix they need to be able to continually keep their advertisers engaged and interested and maximize opportunities across all the different channels. There is no doubt that the battle here is being fought and won in the back office.
Publishers are realizing that despite the importance of the ‘shop window’ of a website the real battle for advertisers are being fought and won in the back office. They are restricted by not being able to book cross-media ads in one place, having no record of a cancellation made by phone, or by a lack of integration...