The Salesforce World Tour stops off at the ExCeL London on May 17th, here’s the lowdown on what you can expect from the event.
New joint solution leverages Incognito device management and CloudSense BSS, powered by Salesforce, to redefine customer care with a holistic digital experience.
Configure price quote, or CPQ, is big business – even if relatively few people really know what it is. CPQ has remained a relatively niche term due to its use in a specific set of industries. However this could be set to change. Read Gartner’s Magic Quadrant for Configure, Price and Quote Application Suites and it’s clear...
We’re proud to announce CloudSense has been shortlisted in the TM Forum Excellence Awards 2018 in the IT Transformation category. CloudSense has been recognized for our work on the O2 Upgrade project in partnership with Accenture. The Excellence Awards program honors global leaders for contributions made to their industry in new and innovative ways. ...
After attending countless Salesforce events over the years, we can say one thing with certainty: Salesforce know how to throw an event.
Here’s our latest ‘Spotlight on’, a quick-fire round of Q&A where we get to meet the people who make CloudSense great. It’s a fast, fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
We’re proud to announce CloudSense is joining the Future Fifty, Tech City’s program for the UK’s fastest growing, late-stage tech companies. CloudSense is one of 26 new companies to join the Future Fifty for 2018. The chosen companies were identified as having unique opportunities to scale and become UK tech powerhouses by a judging panel...
Learn why Liquid Telecom chose CloudSense to reinvent its sales processes and deliver a seamless customer experience as the organization grows rapidly.
CloudSense has been named a Visionary in Gartner’s 2018 Magic Quadrant for Configure, Price and Quote Application Suites. CloudSense is the youngest company included in this Magic Quadrant.
At the tail end of last year we met experienced CIO, Luke Stow, to discuss the key trends influencing energy retail. Following the popularity of our first interview, we’ve delved deeper into Luke’s knowledge reserves and unearthed more pearls of wisdom – this time with a focus on the digital reinvention process as a whole. ...
Richard Britton, CloudSense’s CEO, explores the importance of values in business before highlighting the Salesforce values that resonate most deeply with CloudSense’s own culture.
CloudSense announce a new strategic partnership with ATG to deliver mutual customer success while extending both companies’ global reach.
Discover the growing trends in energy and how harnessing technology and data will enable North American utilities to meet these ever-evolving demands.
Watch some of our customers share their successful customer-centric digital transformations projects with CloudSense and Salesforce at Dreamforce this year.
CloudSense, the industry-specific commerce software company, today announced it has opened a dedicated Research & Development (R&D) office in Newcastle, New South Wales, Australia.
For energy retailers the easy ride is over. It’s no longer simply a case of ‘delivering electrons to the end customer’. The customer experience championed by the likes of Google, Amazon and Airbnb has become the new benchmark. Now your customers expect similarly convenient and personalized experiences from you. But to provide this type of...
That’s it folks. Another Dreamforce over in the blink of an eye. Compelling discussions around the Fourth Industrial Revolution and the launches of improved, easily customizable products such as myEinstein were among the highlights. However, this year there were none of the earth-shattering announcements or truly ground-breaking product launches we’ve come to expect. But that doesn’t mean...
With Google DSM’s retirement fast approaching, use our free calculator to get an instant estimate on the time it will take you to switch over from Google DSM to your new provider.
We recently took the opportunity to sit down with experienced CIO, Luke Stow, to pick his brains on the technology landscape in energy retail. Luke has a wealth of experience in business transformations, having led successful digital reinventions at huge businesses including Hydro Tasmania, Telstra and Cathay Pacific. During our conversation, Luke covered some of...
Funding To Accelerate Rapid Growth, Expand Industry-Specific Innovation and Support North American Expansion
It’s that time of year again and the countdown clock to Dreamforce 2017 is rapidly ticking its way to zero. As ever, this year’s Dreamforce is set to outshine its contemporaries and be bigger and better than its predecessors. You can expect exceptional speakers, exciting new solutions, networking opportunities galore and a lot of fun...
Find out how CloudSense and Salesforce provided a single integrated platform of customer engagement that formed the backbone of Momentum Energy’s complete reinvention of its business systems and enabled the delivery of a customer-centric experience.
Discover how Informa’s Business Intelligence division provided a personalized and integrated sales and digital delivery experience with CloudSense.
Discover how CloudSense transformed Newsday’s digital advertising process by seamlessly replacing Google DSM.
Learn how CloudSense enabled Hawaiian Telcom, Hawai‘i’s Technology Leader, to better serve its customers and deliver a seamless sales experience.
Welcome to ‘Spotlight on’, a quick-fire round of Q&A where we get to meet the people who make CloudSense tick. It’s a fast, (relatively) fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
Learn how CloudSense enabled Proximus, a leading Belgian telecommunications & ICT company, to set new industry standards for customer experience.
For governments, case management encompasses the organization of people, data, processes and policies. As every government worker knows, the ability to manage these elements successfully is essential in fulfilling day-to-day duties and effectively serving constituents.
Make a cursory skim of the Dreamforce website and you’ll see pitches including: ‘the learning event of the year’, ‘transform your career’ and even ‘chart a life-changing course.’ Bold though these claims may be, peel back the rhetoric and you’ll find a conference that genuinely delivers.
Cogeco Connexion selected the Salesforce-native CloudSense Platform to deliver an amazing customer experience using Configure Price Quote (CPQ), Order Management and Contract Lifecycle Management.
Welcome to ‘Spotlight on’, our round of quick-fire Q&A where we get to meet the people who make CloudSense tick. It’s a fast, (relatively) fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
CloudSense is delighted to announce the opening of our new office in Melbourne as we continue to make great strides in the Australian market.
CloudSense is pleased to announce the opening of their new office in Colorado Springs.
CloudSense, the Salesforce-native omnichannel commerce platform, and NTT DATA, a leading global IT services provider and innovation partner, have announced their partnership.
How CloudSense is enabling the world’s largest international TV and broadband company to better serve customers, partners and employees
CloudSense partner with Infosys to provide industry-specific omnichannel cloud solutions, enabling clients to deliver exceptional customer experiences.
