MWC Barcelona is set to be at its bustling best in 2019. We’ve already covered a few practical tips on how you can make the most of the event, now we’re giving you a sneak peek of everything we’re up to at MWC.
MWC Barcelona (formerly Mobile World Congress) is the biggest mobile industry event in the world. Last year the event hosted over 107,000 attendees, 7,700 CEOs and 2,400 exhibitors. You can expect more of the same in 2019, with all the big names and trendsetters in the mobile industry flocking to MWC Barcelona from Monday 25th...
CloudSense, the smart sales and delivery platform, is opening a new office in Chennai, India. Located in Olympia Teknos, Guindy, Chennai, the office will open in February 2019. With a burgeoning list of customers in the region, and a large partner presence, Chennai presented an unmissable opportunity for CloudSense to continue its expansion in the...
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Discover our customers’ successful digital transformation success stories at Dreamforce 2018. Watch VodafoneZiggo, O2, Telstra, News Corp and Sensis take the stage and unveil how they became Salesforce trailblazers with CloudSense.
CloudSense named a Visionary again in Gartner’s November 2018 Magic Quadrant for Configure, Price and Quote Application Suites. LONDON, November 7, 2018 – CloudSense, the intelligent commerce company, today announced it has been named a Visionary for the second consecutive time in Gartner’s Magic Quadrant for Configure, Price and Quote Application Suites. Gartner evaluated 16...
Here’s our latest ‘Spotlight on’, a quick-fire round of Q&A where we get to meet the people who make CloudSense great. It’s a fast, fun way to learn a little bit more about CloudSense’s people – from what makes them want to come to work every day – to the meal they’d pick before they...
CloudSense and Nokia have partnered to create a new solution called Intelligent Customer Service. The next-generation solution, powered by Salesforce, proactively engages customers from network to commerce – transforming Communications Service Providers’ care channels into profit centers. Intelligent Customer Service will be unveiled and showcased at the upcoming Dreamforce in San Francisco, September 25-28, 2018.
Learn how CloudSense enabled VodafoneZiggo, the driving force behind Dutch digitization, to sell anywhere, anytime – cutting its lead-to-order time by 25% and improving delivery reliability by up to 40%.
CloudSense and Nokia partner to transform customer care with Intelligent Customer Service powered by Salesforce.
CloudSense, the proven Commerce and Subscriber Management platform, is embarking on a certification process to become a Salesforce Commerce Cloud Technology Partner.
The countdown to Dreamforce 2018 is on, and with the conference landing early this year, we’re already nearing the end zone.
CloudSense, the intelligent commerce company, today announced its board line-up. The impressively assembled board reinforces CloudSense’s global foundations and adds credence to its ambitious growth plans. Last year CloudSense received a $77M investment from Vector Capital, opened new offices around the world and delivered customer success across its industries. The board’s veritable wealth of experience will...
Read how Cogeco Peer is using CloudSense to reinvent its sales and order management processes, providing a single integrated sales platform on Salesforce.
Discover how Compass is using CloudSense’s Salesforce-native CPQ to streamline its internal operations and provide an incomparable agent experience.
Imagine you could predict your customers’ behavior. What would you do first? You could solve issues before they surface to cut churn and increase loyalty, or personalize your messaging, marketing and products to instantly increase your sales.
This year, the colocation and data storage landscape continues to grow significantly, largely due to the rise of a new breed of tech and media companies looking to store their present and future data.
The countdown to Google Doubleclick Sales Manager’s retirement continues. As ever, with the date drawing closer, time feels like it’s speeding up. (If you’ve misplaced your diary, deadline day is July 31st, 2019.) The need to replace Google DSM was inevitably going to cause disruption – but rather than mourning its demise, ad publishers should...
Our joint whitepaper with Salesforce explores the ad sales landscape and how you can harness the right technology to satisfy your customers’ evolving needs with next-generation ad sales. Download it free here.
The Courier, Express and Parcel (CEP) sector is booming. The Pitney Bowes parcel shipping index forecasts a 20% increase in parcel volume every year from 2017 – 2021. The roots of this exceptional growth are the rapid rise of digitization and eCommerce. But, along with expansion, they’ve brought unprecedented change to the sector.
We’re proud to announce CloudSense has been listed in the fifth edition of London Stock Exchange Group’s 1000 Companies to Inspire Britain report. The report is an annual celebration of businesses, featuring the UK’s fastest-growing and most innovative companies. Companies considered for the list demonstrated positive growth in revenue over the last three years, in...
Digital Transformation World (formerly TM Forum) is an annual event showcasing the best in digital collaboration and innovation in the Communications industry. CloudSense was busy at this year’s event, offering up plenty of opportunities to see cloud-based BSS in action. Along with showcasing our new joint proactive customer experience solution with Incognito and being shortlisted...
Salesforce has become synonymous with growth. The numbers show the company is skyrocketing in its own right. But, as Salesforce is quick to point out, its progress is inextricably linked to its customers’ and partners’ success. And, with the Salesforce ecosystem predicted to generate $859 Billion in new business revenue between 2016 and 2022,...
The Salesforce World Tour stops off at the ExCeL London on May 17th, here’s the lowdown on what you can expect from the event.
New joint solution leverages Incognito device management and CloudSense BSS, powered by Salesforce, to redefine customer care with a holistic digital experience.
We’re proud to announce CloudSense has been shortlisted in the TM Forum Excellence Awards 2018 in the IT Transformation category. CloudSense has been recognized for our work on the O2 Upgrade project in partnership with Accenture. The Excellence Awards program honors global leaders for contributions made to their industry in new and innovative ways. ...
After attending countless Salesforce events over the years, we can say one thing with certainty: Salesforce know how to throw an event.
We’re proud to announce CloudSense is joining the Future Fifty, Tech City’s program for the UK’s fastest growing, late-stage tech companies. CloudSense is one of 26 new companies to join the Future Fifty for 2018. The chosen companies were identified as having unique opportunities to scale and become UK tech powerhouses by a judging panel...
Learn why Liquid Telecom chose CloudSense to reinvent its sales processes and deliver a seamless customer experience as the organization grows rapidly.
CloudSense has been named a Visionary in Gartner’s 2018 Magic Quadrant for Configure, Price and Quote Application Suites. CloudSense is the youngest company included in this Magic Quadrant.
At the tail end of last year we met experienced CIO, Luke Stow, to discuss the key trends influencing energy retail. Following the popularity of our first interview, we’ve delved deeper into Luke’s knowledge reserves and unearthed more pearls of wisdom – this time with a focus on the digital reinvention process as a whole. ...
Richard Britton, CloudSense’s CEO, explores the importance of values in business before highlighting the Salesforce values that resonate most deeply with CloudSense’s own culture.
CloudSense announce a new strategic partnership with ATG to deliver mutual customer success while extending both companies’ global reach.
Discover the growing trends in energy and how harnessing technology and data will enable North American utilities to meet these ever-evolving demands.
Watch some of our customers share their successful customer-centric digital transformations projects with CloudSense and Salesforce at Dreamforce this year.
CloudSense, the industry-specific commerce software company, today announced it has opened a dedicated Research & Development (R&D) office in Newcastle, New South Wales, Australia.
For energy retailers the easy ride is over. It’s no longer simply a case of ‘delivering electrons to the end customer’. The customer experience championed by the likes of Google, Amazon and Airbnb has become the new benchmark. Now your customers expect similarly convenient and personalized experiences from you. But to provide this type of...
That’s it folks. Another Dreamforce over in the blink of an eye. Compelling discussions around the Fourth Industrial Revolution and the launches of improved, easily customizable products such as myEinstein were among the highlights. However, this year there were none of the earth-shattering announcements or truly ground-breaking product launches we’ve come to expect. But that doesn’t mean...
