Cut out churn with smooth buyer journeys and better customer experiences
Cut lead-to-order time by 75%
CloudSense offers the best-in-class Order and Subscriber Management for service-based businesses in the B2B communications industry.
Launch new products in minutes from a single catalogImprove sales efficiency no matter the scale or complexityClose the order-revenue loop with automation
Avoid order fallout and revenue leakage
Prevent incorrect subscription changes from being made that cannot be fulfilled, with tight governance and rules.
Reduce churn with automated subscription renewals
Increase customer loyalty and customer lifetime value with personalized offers and easy, self-service experiences.
Unleash commercial innovation
Bring new offers to market without the cost and time of changing service order management systems.
Simplify changes for service agents and customers
Call centre and customer service staff can quickly and accurately make subscription changes on behalf of customers.
Get a 360° view of every customer
View all customer orders, subscriptions, services and a history of changes in one place.
Make it quick and easy for customers to renew their B2B subscriptions
CloudSense’s high performance commercial order management system is purpose-built to meet the requirements of digital first telcos, techcos and everything inbetween, by reducing implementation risk, increasing speed-to-value and streamlining quote-to-cash complexities with a simplified workflow.
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Learn more about the CloudSense BSS
Transform your sales processes, go to market faster, and unlock operational savings with our fully integrated, end-to-end solution for communications service providers.
- Product Catalog
- Solution Selling
- Order Fulfillment
- Compatibility Rules Service
Product Catalog
- Launch new commercial offerings to market sooner
- Bundle complex products and services with ease
- Ensure order accuracy with built-in eligibility and availability rules
Create and launch new commercial offerings faster from a single product catalog that manages all your offerings, services, pricing and business rules.
Solution Selling
- Generate quotes quickly and convert more opportunities
- Sell complex solutions with ease and gain a competitive edge
- Remove unnecessary admin and reliance on manual spreadsheets
Launch products faster, improve quote accuracy and sell complex B2B products and services at speed and scale from a single, integrated platform.
Order Fulfillment
- Automate your order and fulfillment processes
- Simplify change management with in-life and in-flight changes
- Easily combine orders from different channels
CloudSense orchestrates every step of your order fulfillment process, making delivery faster and more efficient, while eliminating errors and reducing costs.
Compatibility Rule Service
- Minimize implementation efforts and improve time to market
- Automatic compatibility rule alerts to ensure accuracy
- Eliminate the need for extensive research on complex orders
Compatibility Rules Service ensures that all items in a solution work together with clear indicators if a product is incompatible with others in the cart.
We have carried out over 100 successful transformations for some of the worlds largest comms companies
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"With the CloudSense platform we can rapidly introduce sophisticated new solutions and product bundles using a simple user interface, modelling and deployment tools with a single product catalog."
Brendan O’Rourke, CIO
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“Liberty Global has worked with CloudSense since 2019. Previously, we had struggled with slow quote times and drawn out approval processes, since, in absence of an advanced system, they had to be done manually. Since implementing CloudSense, we can provide customer quotes 5 times faster and more efficiently.”
Thierry Lutonto, Partner Service Management
"CloudSense enables our internal and external partners to sell more, easily. By automating our sales processes our lead-to-order time is cut by 25%."
