Get to know CloudSense's Compatibility Rules Service


Our Compatibility Rules Service (CRS) ensures that all items in a given solution work together by providing clear visual indicators whenever a configured product is incompatible with others in the cart. By applying compatibility rules consistently throughout the end-to-end sales journey, CRS streamlines product governance and reduces time wasted on reworking.

This helps improve

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Time to market

CRS minimizes implementation efforts by removing reliance on JavaScript and Apex, simplifying both initial setup and ongoing maintenance.

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Order accuracy

Compatibility verifications streamline processes and ensure order accuracy, thereby cutting out rework and avoiding customer dissatisfaction.

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Delivery efficiency

Automated compatibility verification streamlines the sales process for users by eliminating the need for extensive research on complex orders.

Watch CRS in action

Compatibility Rules examples

CRS-3-2


Automatically include router with all broadband plans

A rule that necessitates the automatic inclusion of a prerequisite commercial product.

CRS-4-2


Limit of 5 voice lines for 10 mbps internet bandwidth

A rule that defines the cardinality of a commercial product based on the attribute(s) of another.

CRS-5--2


Access and traffic identifier bandwidth must match

A rule that compares the attributes of two commercial products for authorization.

CRS-6-2


iPhones are incompatible with Samsung accessories

A rule that defines compatibility between two commercial product groups.

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How CRS can help you

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Flag incompatible commercial products

Highlights the incompatible commercial products in a cart, while validating holdings, and provides actionable information to the sales user to resolve the incompatibility.

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Flag missing prerequisites for commercial products

Highlights the missing prerequisites for commercial products in a cart, while validating the holdings, and provides actionable information to the sales user to include those prerequisites.

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Automatic product inclusion to the cart

Enables the sales application to automatically add necessary commercial products to the cart according to specified rules and relationships, while keeping the user informed about these adjustments.

In summary

Key attributes

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Applies rules sets throughout the end-to-end sales process
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Lets business users configure compatibility rules without coding
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Ensures cart items are compatible both with each other and with the holdings
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Provides a unified rule repository and execution engine for all sales channels

Business benefits

 

CRS ensures delivery accuracy by providing instant compatibility verifications for orders of any level of complexity:
  • As a low-code solution, CRS minimizes the need for extensive rule sets, and makes configuring complex compatibility relationships quick and easy.

  • CRS has a modular design, which allows it to be integrated across a diverse range of sales channels, while retaining its centralized rule repository and execution engine.

 

 

 

 

Want to learn more about how CRS can help your business?


Please send us a message to discuss your requirements in more detail. We'd be more than happy to talk you through our solution and answer any specific questions that you might have, as well as explain how we can specifically help your business transform its sales processes.