The only CPQ built for Enterprise B2B Telecommunications

CloudSense gives you the speed and scale you need to sell and provision sophisticated enterprise solutions on Salesforce. From multi-site networks and mobility solutions, to security, cloud services and much more.

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Transform your B2B buying experience

Deliver end-to-end customer journeys in one system – from quote to order to billing

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    One catalog. All your products.

    Go to market faster with a single product catalog for all your products and channels. Free your business from slow, restrictive legacy systems to rapidly define and launch new converged services.

    • One commercial catalog for products, services, pricing, rules, bundles, add-ons, promotions and more
    • Catalog-driven quoting, ordering, provisioning & billing
    • Telco-specific data model & processes
    • Built-in Framework Agreement and Product Lifecycle Management (PLM)

     

    Explore Product Catalog

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    Sell enterprise B2B solutions faster

    Turnaround your largest, most complex quotes in minutes, not weeks or months. Powered by high-performance microservices, only CloudSense CPQ lets you quickly configure, price and bundle enterprise solutions for thousands of sites in one quote – from MPLS IPVPN solutions to managed services.

    • Guided CPQ journeys for direct, indirect & self-service sales 
    • Automate pricing, discounting, approvals and feasibility checks
    • Capture valid orders with automated eligibility, compatibility & serviceability rules

     

    Explore CPQ & Solution Selling

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    Accelerate sales agreements from creation to signature

    Don’t let inefficient and manual contracting processes delay sales. With CloudSense CLM, you can automate contract negotiations, finalize agreements and close deals without leaving Salesforce. 

    • 100% Salesforce native Contract Management
    • Fully integrated with CloudSense CPQ
    • Built-in document generation and e-signature

     

    Explore Contract Management

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    Make orders flow smoothly with automation

    Provision and activate services faster by automating the entire order management process. Data flows seamlessly from quote to order without any manual data re-entry needed. The result? Fewer errors, less order fallout, shorter provisioning lead times and happier customers.

    • Decompose, orchestrate and fulfill orders automatically
    • Track the order status and milestones in real-time
    • Make in-flight changes, trigger billing and downstream processes

     

    Automate MACD orders at scale

    • Orchestrate move, add, change and delete processes instantly
    • Let customers self-serve through personalized portals
    • Reduce customer churn with automated renewals

     

    Find out more

Consistent, digital-first and omnichannel experiences – for everyone

Your
sales team

Guide your sales agents to quickly prepare, propose and close large deals for sophisticated solutions.

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Your
channel partners

Help customers help themselves. Let them place and track new orders online or make MACD changes on their own, anytime.

See how

Your
customers

Let your customers serve themselves. Deliver seamless online buying experiences through self-service ordering and self-care.

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CloudSense has a solution forsmall-to-medium CSPs. 

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Reduce your cost to serve by giving your customers and partners convenient self-service experiences. This video shows how CloudSense makes it possible for your customers to buy, track and manage orders for even the most complex Telco solutions like multi-site networks, unified communications and much more.

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Proven track record of successful B2B telco implementations

Get your CloudSense for Communications Solution Overview

Get your overview

Further resources