Increase operational efficiency and spend less time on error correction
Bring speed, automation and accuracy to your order fulfillment process
Eliminate errors and remove the need for manual order submissions, increasing operational efficiency and customer satisfaction.
Automate your order and fulfillment processesSimplify change management with in-life and in-flight changesEasily combine orders from different channels
Automate and streamline orders
Orchestrate every step of the fulfillment process, speeding up delivery and eliminating errors and reducing costs.
Enrich each order for smooth fulfillment
Enrich orders with essential information during order capture to speed up fulfillment and ensure accurate delivery.
Separate each element of an order
Start the automated handover process from sale to order immediately, without manually re-entering data in multiple systems.
Make in-flight and in-life (MACD) changes
New and existing orders can be updated in real time, without disrupting the fulfilment process.
Centralized system for all your order information
Get insights into your customers' orders, manage changes over time and never miss out on a renewal or cross-sell opportunity.
Eliminate errors and remove the need for manual order submissions
In this short demo, using the example of a customer purchasing an iPhone, along with additional services, we show you how the CloudSense platform captures the order automatically in Salesforce, and automates the entire order to fulfillment process for a telecommunications company. We also demonstrate how easy it is to make in-flight changes to an order, without disrupting the fulfillment process.
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Learn more about the CloudSense BSS
Transform your sales processes, go to market faster, and unlock operational savings with our fully integrated, end-to-end solution for communications service providers.
- Product Catalog
- Solution Selling
- Order Management
- Compatibility Rules Service
Product Catalog
- Launch new commercial offerings to market sooner
- Bundle complex products and services with ease
- Ensure order accuracy with built-in eligibility and availability rules
Create and launch new commercial offerings faster from a single product catalog that manages all your offerings, services, pricing and business rules.
Solution Selling
- Generate quotes quickly and convert more opportunities
- Sell complex solutions with ease and gain a competitive edge
- Remove unnecessary admin and reliance on manual spreadsheets
Launch products faster, improve quote accuracy and sell complex B2B products and services at speed and scale from a single, integrated platform.
Order Management
- Avoid order fallout and revenue leakage
- Improve sales efficiency no matter the scale or complexity
- Close the order-revenue loop with automation
Capture, automate and fulfill every aspect of an order, and reduce churn with automatic renewal emails to customers promoting personalized offers.
Compatibility Rule Service
- Minimize implementation efforts and improve time to market
- Automatic compatibility rule alerts to ensure accuracy
- Eliminate the need for extensive research on complex orders
Compatibility Rules Service ensures that all items in a solution work together with clear indicators if a product is incompatible with others in the cart.
100+ successful transformations for some of the worlds largest companies
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"With the CloudSense platform we can rapidly introduce sophisticated new solutions and product bundles using a simple user interface."
Brendan O’Rourke, CIO
"CloudSense enables our internal and external partners to sell more, easily. By automating our sales processes our lead-to-order time is cut by 25%."
Danielle de Haes, Enterprise CRM Manager
"With CloudSense, A1 Telekom Austria can configure its larger sophisticated B2B deals faster, processing 7,000 products in 8 minutes. A1 Telekom Austria can now deliver 4 B2B journeys in only 3 months."
